Terms & Conditions

WEST BEACH LAGOON Terms And Conditions

Please read these Terms & Conditions carefully.

All bookings made via participating websites or direct with the property are subject to these terms & conditions and the person making the booking will be deemed to have accepted these Terms & Conditions on behalf of all persons who will be staying, once payment has been made in relation to the booking.

When you check in you will be asked to provide photographic identification, and a bond maybe required.

Reservations:

Bookings can be made via any participating website or direct with the property by calling Reservations on 08 93416122 or +61 8 93416122.

Payments:

Payments may be made by Visa, Mastercard, Diners and American express or Direct Deposit.

A surcharge of 2% is charged if using Diners or American Express.

Full payment of the booking is required upon arrival at the hotel. If arriving after hours, payment will be taken prior to your arrival on the day.

Group bookings require one thousand dollar deposit which is non refundable if cancelled within two weeks prior to arrival.

Rates:

Quoted rates are inclusive of GST.

Extra Adult or child requiring an extra mattress will be charged twenty two dollars per night.

Cancellations:

A charge of one night’s accommodation per week of booking will be charged for cancellations within one week of the arrival date. Bookings less than one week require 48hours notice for cancellation otherwise one night charge will apply.  If you terminate your booking after arrival one night’s accommodation will be charged for each remaining week of the booking. This cancellation fee will apply from the day that you check-out, it cannot be used in lieu of notice given.

No Shows or Terminations:

If you do not show up for your booking you will be charged one night cancellation fee if your stay was one week or less. One night for each week or part of will be charged if your booking was longer than one week.

Check-in:

Standard check-in time is 2pm. You may call on the day to request an earlier check-in, if your room is ready you are welcome to check-in at no extra charge.

Check-out:

Standard check-out time is 10am.

Hotel Servicing:

Your booking does not include room servicing unless your booking is seven days or more.

Clean towels, toilet paper etc are available from reception as required.

Unaccompanied Minors:

All guests under the age of 18 must be accompanied by a responsible adult.

If a guest is found to be a person under the age of 18 and not accompanied by an adult West Beach Lagoon will cancel the booking and monies paid will be forfeited.

Events Beyond Control:

West Beach Lagoon is not responsible for any loss arising out of any occurrences or conditions beyond its control, including but not limited to acts of Terrorism, act of God, strikes, theft, delay, cancellation, or disaster.

Acceptance:

Please click to accept these terms & conditions, before proceeding to the booking page.